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Terms & Conditions

•Swimmers already having lessons with Karen Pickering SWIM will have priority on places provided they re-book on time. Re-bookings are normally taken 2/3 weeks prior to the end of term. All other places are booked on a first come first served basis.

•Karen Pickering SWIM will endeavour to be flexible in its allocation of time slots however it may not always be possible to book/re-book your first choice.

•The group that the child is put in will be at the teacher’s discretion.

•All bookings and re-bookings will only be confirmed on receipt of payment.

•On line booking is available. Debit or credit card payment will be accepted for telephone bookings. Cheques will be accepted but places are only confirmed once the cheque has been cleared.

•Refunds for non-attendance will not be given.

•For cancellation of One to One/Two lessons Karen Pickering SWIM must be notified a minimum of 48 hours in advance and then a credit note will be given.

•Term lengths may vary and prices are based on number of lessons per term.

•Swimmers will work towads ASA &/or KP SWIM certificates during the term. These will be awarded at the discretion of the teacher.

•In the unusual event of a teacher’s absence, Karen Pickering SWIM will make every effort to provide a replacement teacher. However if this is not possible classes may be joined together where it is considered appropriate.

•Karen Pickering SWIM hires the pools from various different schools, universities and hotels and is therefore not directly responsible for the pool maintenance.

•In the unusual event of a pool closure we will offer an alternative venue. No refunds will be given. If no alternative is available credit notes will be given in lieu of payment for future lessons.

•It is not the responsibility for Karen Pickering SWIM to look after pupils prior to their arrival on the poolside or once they have left poolside.

•Parents are responsible for children in the changing area and any siblings spectating on poolside.

•If a parent wishes to speak to the teacher they must wait till the lesson is over to arrange a suitable time.The teacher will not be able to answer questions during lessons.

•Karen Pickering SWIM adheres to the regulations laid down by the letting facility for each pool. Please follow any instructions given by the teacher regarding this.

•Please be changed and ready to start on time for the lesson.

•If your child is swimming it is preferable you do not leave the premises during the lesson. Please ensure you are there to collect them at the end f the session. Please inform the teacher if someone else is collecting your child.

•Karen Pickering swim will provide the equipment needed (floats, noodles, etc) but please encourage your child to wear a swimming hat. Goggles are allowed.